Request Military Status in Checkout
Why Self-Storage Leases Require Military Status & How Storagely Simplifies Compliance
Self-storage operators are legally required to ask tenants about their military status during the rental process. This requirement stems from federal laws designed to protect active-duty service members, ensuring they have specific rights and protections when renting a unit.
Storagely makes this process seamless by offering a built-in Active Duty Military checkbox during the online rental checkout flow, ensuring compliance while keeping the user experience smooth.
Why Military Status is Legally Required in Self-Storage Leases
The Servicemembers Civil Relief Act (SCRA)
The Servicemembers Civil Relief Act (SCRA) is a federal law that provides legal protections to active-duty military personnel, including special rights related to self-storage leases. These protections ensure that service members are not unfairly penalized due to military obligations.
Key SCRA Protections for Self-Storage Tenants:
🔹 Protection from Lien Sales – Storage facilities cannot auction or sell a service member’s belongings without a court order. 🔹 Early Lease Termination – Active-duty military members may terminate leases early without penalties if deployed or relocated. 🔹 Reduced Legal & Financial Burdens – The law prevents excessive fees, penalties, or legal actions that could harm service members' financial stability.
Because of these protections, self-storage operators are legally required to ask renters about their military status during the leasing process. Failing to comply with the SCRA can result in legal penalties, financial consequences, and reputational damage for storage businesses.
How Storagely Ensures Compliance with Military Status Requirements
Storagely’s Active Duty Military checkbox ensures that self-storage operators meet legal requirements without adding unnecessary friction to the rental process.
How It Works (Based on the Screenshot Provided):
1️⃣ Military Status Checkbox
- Renters will see a checkbox labeled “Are you Active Duty Military?”
- This checkbox ensures the facility collects necessary information for SCRA compliance.
2️⃣ Military-Specific Fields Appear if Checked:
- If the renter selects “Yes”, additional fields appear to collect:
- Date of Birth – Used for identity verification.
- Commanding Officer’s Name – Required for military verification.
- Current Duty/Base Location – Helps confirm active duty status.
3️⃣ Seamless Integration into the Rental Process
- This section only appears if the renter identifies as active-duty military, keeping the form clean for non-military tenants.
- Facilities can use this information to apply SCRA protections as required by law.
How to Activate Military Status in the Storagely Portal
Current Activation Process (Manual Request via Slack)
As of now, to activate the Military Status Checkbox, you must:
1️⃣ Go to the Feature Request Slack Channel. 2️⃣ Submit a request for Military Status Activation. 3️⃣ The Storagely Dev Team will enable the feature for your account.
Coming Soon: Self-Service Activation in Storagely Settings
In an upcoming update, self-storage operators will be able to activate this feature directly in the Storagely Portal.
🔹 How to Enable It (Future Update): 👉 Navigate to Settings 👉 Select Feature Setup 👉 Toggle on Military Status Checkbox
This improvement will make it easier than ever for facilities to stay legally compliant with just a few clicks.
Conclusion: Stay Compliant & Protect Your Business with Storagely
By integrating the Active Duty Military status field into the rental process, Storagely ensures self-storage operators remain compliant with SCRA regulations while maintaining a seamless user experience.
🚀 Benefits of Using Storagely’s Military Status Feature:
✔ Automatic compliance with SCRA regulations ✔ Reduces legal risks and potential penalties ✔ Streamlines the rental process without unnecessary friction ✔ Customizable to match your facility’s policies
📢 Want to enable this feature? Submit a request via the Feature Request Slack Channel today! Self-service activation is coming soon—stay tuned!