How-To Guides
How To: Correct Autofill Info During Checkout in Chrome
7 min
background if youโve saved addresses in google chrome, you can easily add, edit, or delete this information at any time this is especially helpful when updating your billing details or ensuring your autofill information is accurate for online payments step 1 open chrome on your computer, open the google chrome browser step 2 access autofill settings at the top right, click your profile icon select passwords and autofill choose addresses and more โ to manage saved addresses and contact details step 3 add, edit, or delete information โ add new information next to addresses , click add enter the new information and save your changes โ๏ธ edit existing information to the right of the saved payment method or address, click more (โฎ) select edit , make your changes, and save โ delete saved information next to the payment method or address you want to remove, click more (โฎ) select delete to remove it from chrome step 4 sync changes across devices if youโre signed in to chrome with your google account , any changes you make will automatically sync across all devices where youโre signed in to chrome using the same account ๐ troubleshooting unexpected text or characters during checkout if you notice unexpected text (such as repeated characters like โ!!!!!โ) appearing automatically in your address or payment fields during checkout, this may be caused by your browserโs autofill feature sometimes, saved data in chrome can become outdated or corrupted, causing fields to fill incorrectly to resolve check and clear your autofill data follow the steps in the โmanage autofill address info in chromeโ section above review the saved addresses under addresses and more delete any entries that look incorrect or unfamiliar turn off autofill temporarily in chrome, go to settings โ autofill โ addresses and more toggle save and fill addresses to off try entering your address again on the checkout page verify the issue in incognito mode open a new incognito window (ctrl + shift + n on windows, command + shift + n on mac) visit the payment page and try typing in your address again if the issue doesnโt occur, itโs likely caused by autofill data or browser extensions update or reset your browser ensure chrome is up to date if the issue persists, you can reset chromeโs settings under settings โ reset settings โ restore settings to their original defaults tip autofill issues can vary between devices and browsers if problems continue, try completing the checkout process on a different browser (e g , firefox, safari, or edge) or device best practices keep your address information up to date to ensure smooth checkout experiences periodically review saved data for accuracy and security use chromeโs built in password manager and payment protections to keep your information secure as always, if you ever have any questions throughout this process, our customer success team is always ready to help! we have a couple of ways you can reach out, choose what is best for you ! all methods of contact flow into the same support team, which means no method will provide you a faster response than others email helpdesk\@storagely io com https //d1s7s share hsforms com/297gkkisitsmdgskuyt9s2g
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