How Storagely's Rental System Handles Payment Collection & PCI Compliance

overview storagely is designed to provide a seamless online rental and payment experience for storage operators and their customers while storagely facilitates the secure flow of information between renters and your facility management software (fms), storagely does not process, store, or transmit credit card data directly this article explains how payment collection works within storagely and outlines what you and your customers need to know about security, encryption, and pci compliance storagely’s role in the payment process storagely acts as a secure connector between your website and your fms when a customer enters payment information during a rental or reservation all sensitive credit card data is captured through your fms’s secure infrastructure , not through storagely storagely does not store, view, or have access to the customer’s card number, cvv, or expiration date at any point storagely passes the encrypted payment token (generated by the fms) through the fms’s approved api flow to complete the transaction because of this architecture, storagely avoids unnecessary handling of payment information and ensures that security is maintained at the system designed for it your fms’s pci compliant payment gateway how credit card data is secured all sensitive payment data is secured, encrypted, and transmitted entirely by your fms provider , using their established pci compliant methods here’s what you should understand credit card information is never transmitted through storagely’s servers the data is encrypted and tokenized by your fms using their payment processor’s secure tools storagely only interacts with the tokenized, non sensitive version of the payment data the encryption standards, transport layer security (tls), and gateway implementations are all part of your fms’s certified pci compliant environment this means storagely is deliberately architected to avoid touching raw payment data instead, we rely on the secure systems already in place within your fms who is responsible for pci compliance? storagely’s payment collection workflow maintains pci compliance by design through scope avoidance your fms provider is responsible for pci compliance related to capturing cardholder data encryption and tokenization secure transmission gateway operations storagely’s responsibility is to ensure we never access or store sensitive payment information and that we only interact with your fms through their approved, secure api protocols if you need pci documentation, security whitepapers, or gateway specifications, your fms provider should be your primary point of contact when to contact your fms provider operators should reach out to their fms provider for deeper technical questions, including the type of encryption used during card data transmission pci certification levels and audit documentation details about tokenization methods how their payment gateway is architected any integration specific behavior related to payment processing because storagely does not handle these components, the fms is the authoritative source for all pci specific details summary storagely ensures secure, seamless payment processing by using the fms’s fully pci compliant payment infrastructure never storing, viewing, or directly transmitting credit card data passing only encrypted tokens through the fms’s approved api flow directing detailed pci and security questions to the fms provider this approach keeps your renters’ data protected while ensuring your operation remains compliant with industry standards as always, if you ever have any questions throughout this process, our customer success team is always ready to help! we have a couple of ways you can reach out, choose what is best for you ! all methods of contact flow into the same support team, which means no method will provide you a faster response than others email helpdesk\@storagely io com https //d1s7s share hsforms com/297gkkisitsmdgskuyt9s2g