Feedback
How will you know if there is a glitch or bug on my website?
3 min
learn about the different methods we use to reduce the notification time for website issues cut out the slack in the system one of our goals is to reduce the time it takes for our team to be notified when a glitch has occurred one of the ways that we do this is by empowering any person (customer, manager, owner, etc) who visits the website to submit a bug request directly to our team no hoops to jump through and definitely no horrible hold music! this means we will get the request faster and thus resolve any concerns even more quickly systems and monitors we have various systems and monitors that alert us when there are issues for example, if there are issues with submitting rentals or reservations, our team typically knows before you can even submit a ticket to resolve it! humans eyeballs one of the major benefits of having a single source code platform (saas) is that if something is working for one person, it's 99% working for someone else and vice versa in addition to our team constantly reviewing and testing the platform, we have hundreds of thousands of people who visit our platfor,m which means that we have lots of eyeballs who can point things out as always, if you ever have any questions throughout this process, our customer success team is always ready to help! we have a couple of ways you can reach out, choose what is best for you ! all methods of contact flow into the same support team, which means no method will provide you a faster response than others email helpdesk\@storagely io com https //d1s7s share hsforms com/297gkkisitsmdgskuyt9s2g
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