How-To Guides
How to Set Up Smart Unit Monitoring on Your Website
7 min
smart unit monitoring gives your renters peace of mind with 24/7 protectionโand gives you the option to offer it โ
as a default feature on specific units, or โ
as an optional add on during the rental checkout process this article explains how to enable smart unit monitoring on your storagely powered website using your fms and your storagely dashboard โ
step 1 set up smart unit monitoring in your fms to begin, you must first configure smart unit monitoring in your facility management software (fms) if you use storable edge , follow the official help articles to set up a recurring service โก๏ธ https //help storedge com/hc/en us/articles/360021728232 services settings ๐ be sure to enable the smart unit monitoring service for each location where it will be offered ๐ tag smart units correctly storagely uses the logic in your fms to detect whether a unit offers smart unit monitoring the system will flag a unit as "smart" if the unit type includes the phrase "smart unit" , or the unit amenity includes the phrase "smart unit" use either of the following guides โค https //help storedge com/hc/en us/articles/115001659966 unit types โค https //help storedge com/hc/en us/articles/115001660306 unit amenities ๐ important the words โsmart unitโ must be included for the website to display smart unit monitoring features ๐ฅ๏ธ step 2 activate the feature in your storagely dashboard once the service and logic are configured in your fms, follow these steps to display smart unit monitoring on your rental website go to your storagely dashboard navigate to rental system settings โ rental system tab โ smart unit monitoring toggle on the feature โoffer smart unit monitoring at checkoutโ optional customize the display content (title, description, section image, and pop up image) โ ๏ธ for one page checkout customers if your location is live on storagelyโs one page checkout , please reach out to us directly so we can enable smart unit monitoring for the appropriate location(s) weโll take care of the final step to make sure it displays properly how one page checkout handles smart unit monitoring โ
the one page checkout pulls in all active services by location and lists them in the add ons section ๐ if a unit is configured in the fms as a designated or required smart unit , the smart unit monitoring add on will appear as pre selected (toggled on) not be editable by the renter ๐๏ธ if a facility has units that can be upgraded to smart units, the operator can choose whether the smart unit monitoring toggle is defaulted on or off at checkout renters will have the ability to select or deselect the add on if itโs optional this ensures a seamless experience and keeps your fms logic synced to the website rental flow ๐ก best practices you can enable smart unit monitoring for just a few units to start, or roll it out facility wide adding it as an optional upsell helps increase your recurring revenue while giving renters flexibility update the section image and description in your dashboard to reflect your brand voice and pricing โ troubleshooting tips if smart unit monitoring isnโt appearing confirm the unit type or amenity contains the text "smart unit" ensure the recurring service is enabled and applied to the correct locations in your fms check that the feature toggle is turned on in the storagely dashboard if youโre using one page checkout , contact us to activate it for the right location(s) ๐ฏ summary step action 1๏ธโฃ set up smart unit monitoring as a recurring service in your fms 2๏ธโฃ ensure the unit type or amenity contains the keyword โsmart unitโ 3๏ธโฃ enable the service for the correct locations in your fms 4๏ธโฃ toggle on the feature in your storagely dashboard 5๏ธโฃ for one page checkout contact storagely to complete setup ๐ done! the feature will now appear on the checkout screen as always, if you ever have any questions throughout this process, our customer success team is always ready to help! we have a couple of ways you can reach out, choose what is best for you ! all methods of contact flow into the same support team, which means no method will provide you a faster response than others email helpdesk\@storagely io com https //d1s7s share hsforms com/297gkkisitsmdgskuyt9s2g
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