Storagely Account Security with Two-Factor Authentication

1\ overview the account security section in the storagely dashboard allows all users—including operators and team members —to manage security settings for their accounts this includes updating passwords, monitoring login activity, and enabling two factor authentication (2fa) for enhanced security ⚠ important notice all storagely users have access to this section enabling 2fa is highly recommended to protect accounts from unauthorized access 2\ accessing account security settings log in to the storagely dashboard select account > account security 3\ enabling two factor authentication (2fa) two factor authentication (2fa) adds an extra layer of security by requiring a unique code from an authentication app whenever you log in step 1 download an authentication app before enabling 2fa, download an authenticator app such as google authenticator (ios) https //apps apple com/us/app/google authenticator/id388497605 google authenticator (android) https //play google com/store/apps/details?id=com google android apps authenticator2 other options microsoft authenticator, authy, lastpass authenticator step 2 enable 2fa in storagely navigate to account security settings find the two factor authentication (2fa) section click “enable 2fa” step 3 scan the qr code open your authentication app tap “+” or “add new” to set up an account select “scan a qr code” and scan the code displayed in storagely step 4 enter the verification code your authentication app will generate a 6 digit code enter this code into storagely and click verify 2fa is now enabled —you’ll need to enter a code each time you log in 4\ updating your password to change the customer's password go to account > select the user enter a new password and confirm it click save changes password requirements at least 8 characters a mix of uppercase & lowercase letters at least one number or special character 5 troubleshooting & faqs issue possible cause solution can’t enable 2fa qr code expired refresh and scan again lost access to the authentication app phone lost/reset contact storagely support to disable 2fa 2fa code not working time sync issue ensure your phone’s clock is set to automatic time forgot password incorrect login details use the password reset option on the login page 6 best practices for account security ✅ enable 2fa to prevent unauthorized logins ✅ use a strong password and avoid reusing passwords ✅ update your password periodically to enhance security as always, if you have any questions during this process, our customer success team is here to help the best way to reach us is by submitting a support ticket submit a ticket https //d1s7s share hsforms com/297gkkisitsmdgskuyt9s2g