---
title: Users (For Administrators & Internal Team Members)
slug: users-for-administrators-and-internal-team-members
icon: 👥
docTags: 
createdAt: 2025-03-04T19:31:06.890Z
---

## 1. Overview

The **Users** section in the **Storagely Dashboard** is exclusively for **Storagely team members**. This section allows administrators to **manage user accounts, assign roles, update permissions, and oversee access levels** for internal users.

:::hint{type="warning"}
**⚠ Important Notice:**

- **This section is NOT accessible to facility operators.**
- **All user management functions are restricted to authorized Storagely team members.**
- **Changes to user access levels should be made carefully to maintain security and operational integrity. **
:::

## 2. Accessing the Users Section

Since user management is a **restricted function**, only **authorized Storagely administrators** can access this section.

### Steps to Access the Users Section

1. **Log in** to the Storagely Dashboard.
2. Navigate to **Account > Users**.

   ::Image[]{src="https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/RBeGwMemMnxVgiIhFmYHq_screenshot-2025-06-10-at-125801-pm.png" size="40" width="377" height="922" position="center" darkWidth="377" darkHeight="922" showCaption="false"}
3. If access is **denied**, contact a **Storagely system administrator**.

## 3. Managing Users in Storagely

### A. Viewing User Accounts

The **Users** section displays a list of all active Storagely team members with the following details:

- **Name** – The full name of the user.
- **Email Address** – The email associated with the user account.
- **Access Level** – Defines the user’s role (e.g., **Standard, Super Admin, Reporting Engine Access**).
- **Assigned Companies or Locations** – Lists the accounts or properties they manage.

  ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/pYFCDAHgMQyhB_vT2o5I3_screenshot-2025-06-10-at-10033-pm.png)

### B. Adding a New User

1. Click the **New User** button.


   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/flmK9ACrC1yaOL1VavlZQ_screenshot-2025-06-10-at-10836-pm.png)
2. Fill out the required fields:
   - **Name**
   - **Email Address**
   - **Password** (for account creation)
   - **Confirm Password**
   - **Access Level** (e.g., Standard User, Super Admin)
   - **Assigned Companies or Locations**

     ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/rh_o73pQ1Jit3mxZ2KkbQ_screenshot-2025-06-10-at-11221-pm.png)
3. Click **"Save Changes"** to create the user account.

### C. Editing User Details

1. Locate the user in the list.
2. Click "**Edit**" next to their name.

   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/GvOraazuPSFsbGhGmqBiW_screenshot-2025-06-10-at-11437-pm.png)
3. Update necessary fields, such as **email, access level, or assigned locations**.
4. Click “**Save Changes**” to apply the updates.

   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/SeJyf4p2ygCy4wrAt-iSU_screenshot-2025-06-10-at-11723-pm.png)

### D. Deleting a User

1. Select the user to remove.
2. Click “**Delete**” and confirm the action.


   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/m-rKaeq4wFTFpAWXVOyFv_screenshot-2025-06-10-at-12026-pm.png)

   ::Image[]{src="https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/Z5khUxkuaNep6GLdwC3hU_screenshot-2025-06-10-at-12912-pm.png" size="46" width="482" height="299" position="center" darkWidth="482" darkHeight="299" showCaption="false"}

## 4. Assigning & Managing User Permissions

### A. Access Levels & Permissions

Administrators can assign different access levels:

- **Standard User** – Basic access with limited permissions.
- **Super Admin** – Full administrative rights, including user and system settings.
- **Reporting Engine** – Grants access to reporting tools only.

### B. Updating User Access

1. Select a user from the list.
2. Click **"Edit"** and adjust their **access level**.
3. Assign them to the appropriate **companies or locations**.
4. Click “**Save Changes**”.

   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/J3tN4uK1pUAT9JqfrM8WZ_screenshot-2025-06-10-at-13858-pm.png)

### C. Restricting User Access

To revoke or limit user access:

1. Navigate to **User Permissions**.
2. Locate the user and **uncheck access to specific sections**.
3. Click “**Save Changes**” to finalize updates.

   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/EPXLRGDxW1EMegM5d26LC_screenshot-2025-06-10-at-14935-pm.png)

## 5. Troubleshooting & FAQs

| Issue                                       | Possible Cause                               | Solution                                  |
| ------------------------------------------- | -------------------------------------------- | ----------------------------------------- |
| **User Cannot Log In**                      | Incorrect credentials or access restrictions | Verify user details and reset password    |
| **Access Denied to Certain Features**       | Insufficient permissions                     | Update user’s access level                |
| **Unable to Delete a User**                 | Account is assigned to active tasks          | Reassign responsibilities before deleting |
| **New User Not Receiving Invitation Email** | Email filters or incorrect email address     | Resend invitation or check spam folder    |

## 6. Best Practices for User Management

✅ **Regularly review user access levels** to prevent unauthorized access.
✅ **Limit administrative privileges** to essential team members only.
✅ **Ensure users are assigned to the correct locations and companies.**
✅ **Immediately deactivate users** who no longer require access.

For further assistance, please reach out to your direct supervisor.