---
title: Locations
slug: storagely-and-third-party-platforms/locations
docTags: 
createdAt: 2025-03-17T13:30:52.723Z
---

### Overview of the Locations Menu in the Storagely Listings Tool

The **Locations** menu in the **[Storagely Listings Tool](https://listings.storagely.io)** allows operators to manage and monitor their business listings across multiple online directories, ensuring consistency, accuracy, and improved local search visibility. Operators have **limited access** to certain features, while others require assistance from their **Storagely Account Manager**.

## What Operators Can Do in the Locations Menu

Operators can perform the following tasks:

### 1. Manage Locations

- **View and filter location listings** based on sync status (e.g., Active, Archived, Verification Pending).
- **Edit business information** such as name, address, phone number (NAP), hours, and services.
- **Monitor sync status** to ensure listings are live and accurate.
- **Perform bulk edits** by selecting multiple locations and applying changes simultaneously.

:::hint{type="warning"}
Operators cannot create or delete locations—this requires assistance from their Storagely Account Manager.
:::

### 2. Edit Business Information

- Update critical details such as: 
  - Business name, address, phone number
  - Operating hours and special hours
  - Website URL and social media links
  - Services and amenities
- Ensure accuracy to maintain listing integrity and search rankings.

:::hint{type="warning"}
Changes made in the Listings Tool will sync automatically across platforms like Google, Bing, Yelp, and Apple Maps.
:::

### 3. Monitor Listing Status & Verification

- Check whether a location is **verified, pending approval, or requires action**.
- Address **sync issues** by correcting incomplete or incorrect details.
- Work with **Storagely Support** for verification-related issues on Google Business Profile and other directories.

:::hint{type="warning"}
Operators should promptly address "Require Action" or "Unapproved" statuses to avoid listing disruptions.
:::

## What Requires Storagely Account Manager Assistance

Some aspects of the Listings Tool are **restricted to Storagely team members** to ensure listing accuracy and prevent errors.

### 1. Managing Media *(Photos & Videos)*

❌ Operators **cannot** directly upload or modify photos in their listings in the **Listings Tool**.
 ✅ They must contact their **Storagely Account Manager** to request updates.

### 2. Managing Menus (Not Used for Storage Facilities)

- The **Menus Manager** is **not applicable** to self-storage businesses.
- This feature is used exclusively for **restaurant and food service listings**.

### 3. Creating or Removing Locations

❌ Operators cannot add or delete locations.
 ✅ New location setup and removal must be handled by Storagely.

### 4. Bulk Location Sync & Data Mapping

❌ Operators **cannot manually sync all locations at once**.
 ✅ If multiple locations require a sync update, **Storagely Support** can assist.

## Best Practices for Operators

✔ **Regularly review business information** and ensure it matches facility operations.
 ✔ **Monitor listing statuses** and promptly resolve any "Require Action" notices.
 ✔ **Maintain consistent branding** by using accurate names, descriptions, and images.
 ✔ **Work with your Storagely Account Manager** for media updates or listing issues.
 ✔ **Avoid making frequent unnecessary changes**, as it may trigger verification delays.

*As always, if you have any questions during this process, our Customer Success Team is here to help. The best way to reach us is by submitting a support ticket.*

**[Submit a Ticket](https://d1s7s.share.hsforms.com/297GkKIsiTSmDgSKUYT9s2g)**