---
title: Automations
slug: storagely-and-third-party-platforms/automations
docTags: 
createdAt: 2025-03-17T15:30:04.569Z
---

## Overview

The **Automations** section in the Listings Tool helps operators save time and improve efficiency by automating responses to customer interactions. Automations can be used for tasks such as **responding to customer reviews, managing listing updates, and running marketing campaigns**.

Currently, operators **do not have direct access** to create or manage automations. However, **Storagely Account Managers can configure automations** on behalf of operators upon request. Operators who are interested in utilizing automations should reach out to their designated **Storagely Account Manager**.

## Automation Types

The Automations section consists of three main tabs:

1. **Recipes**
2. **All Automations**
3. **Post Automations**

### 1. Recipes

- Recipes allow businesses to create **rule-based actions** triggered by specific conditions.
- Automations can be set up for actions such as: 
  - **Review Responses** (automatically responding to positive or negative reviews)
  - **Profile Management** (updating business information across listings)
  - **Campaign Automation** (running promotions based on specific triggers)
- Operators can request automation rules that match their business needs.

:::hint{type="info"}
**Best Practice: **Operators should work with their **Storagely Account Manager** to define their automation needs and ensure rules align with their business goals.
:::

### 2. All Automations

- This tab provides an **overview of all automations** running in the account.
- Automations in this section can include: 
  - Scheduled updates to listings
  - Auto-generated customer engagement messages
  - Marketing triggers based on customer interactions
- Since **operators do not have direct access**, they should consult with their **Storagely Account Manager** to review or modify existing automations.

### 3. Post Automations

- **Post Automations** enable operators to schedule **Google and Facebook posts** based on predefined conditions.
- These automations help keep business pages active and ensure promotional content is shared consistently.
- Operators who wish to set up **post scheduling automations** should contact their **Storagely Account Manager**.

:::hint{type="info"}
**Best Practice: **Scheduling automated posts can keep your business profiles engaging and up to date without requiring constant manual effort.
:::

## Benefits of Automations

 ✅ **Saves Time & Resources:** Reduces the need for manual updates and repetitive tasks.
 ✅ **Ensures Consistency:** Keeps responses, promotions, and listing information uniform across platforms.
 ✅ **Improves Customer Engagement:** Automatically engages with customers through responses and scheduled content.
 ✅ **Enhances Visibility:** Ensures listings stay **fresh and relevant** on search engines and directories.

## How to Set Up Automations

Since **direct access to Automations is restricted**, operators should follow these steps:

1. **Identify automation needs** (e.g., review responses, listing updates, post scheduling).
2. **Contact their Storagely Account Manager** for assistance.
3. **Work with the account manager** to review and confirm automation rules.
4. **Monitor results** and adjust automation settings as needed.

:::hint{type="info"}
**Reminder:** Automations can be a **powerful tool to streamline business operations**. If operators are unsure about the best way to use automations, they should consult with their **Storagely Account Manager **to get personalized recommendations.
:::

*As always, if you have any questions during this process, our Customer Success Team is here to help. The best way to reach us is by submitting a support ticket.*

**[Submit a Ticket](https://d1s7s.share.hsforms.com/297GkKIsiTSmDgSKUYT9s2g)**