---
title: Request Military Status in Checkout
slug: request-military-status-in-checkout
docTags: 
createdAt: 2025-02-23T03:50:06.487Z
---

# Why Self-Storage Leases Require Military Status & How Storagely Simplifies Compliance

Self-storage operators are **legally required** to ask tenants about their military status during the rental process. This requirement stems from **federal laws designed to protect active-duty service members**, ensuring they have **specific rights and protections** when renting a unit.

Storagely makes this process **seamless** by offering a built-in **Active Duty Military checkbox** during the online rental checkout flow, ensuring compliance while keeping the user experience smooth.

## Why Military Status is Legally Required in Self-Storage Leases

### The Servicemembers Civil Relief Act (SCRA)

The **Servicemembers Civil Relief Act (SCRA)** is a federal law that provides legal protections to **active-duty military personnel**, including special rights related to **self-storage leases**. These protections ensure that service members are not unfairly penalized due to military obligations.

### Key SCRA Protections for Self-Storage Tenants:

🔹 **Protection from Lien Sales** – Storage facilities **cannot auction or sell** a service member’s belongings without a court order.
🔹 **Early Lease Termination** – Active-duty military members may **terminate leases early** without penalties if deployed or relocated.
🔹 **Reduced Legal & Financial Burdens** – The law prevents excessive fees, penalties, or legal actions that could harm service members' financial stability.

Because of these protections, **self-storage operators are legally required to ask renters about their military status** during the leasing process. Failing to comply with the SCRA can result in **legal penalties, financial consequences, and reputational damage** for storage businesses.

## How Storagely Ensures Compliance with Military Status Requirements

Storagely’s **Active Duty Military checkbox** ensures that self-storage operators **meet legal requirements** without adding unnecessary friction to the rental process.

### How It Works (Based on the Screenshot Provided):

![](https://api.archbee.com/api/optimize/4J9UD11awrdIKX4PCR75A-U43tW6qNiovlQArAKsqsO-20250223-035702.png)

1️⃣ **Military Status Checkbox**

- Renters will see a **checkbox labeled “Are you Active Duty Military?”**
- This checkbox ensures the facility collects necessary information for **SCRA compliance**.

2️⃣ **Military-Specific Fields Appear if Checked:**

- If the renter selects **“Yes”**, additional fields appear to collect:
  - **Date of Birth** – Used for identity verification.
  - **Commanding Officer’s Name** – Required for military verification.
  - **Current Duty/Base Location** – Helps confirm active duty status.

3️⃣ **Seamless Integration into the Rental Process**

- This section **only appears if the renter identifies as active-duty military**, keeping the form clean for non-military tenants.
- Facilities can use this information to **apply SCRA protections as required by law**.

## How to Activate Military Status in the Storagely Portal

### Current Activation Process (Manual Request via Slack)

As of now, to activate the **Military Status Checkbox**, you must:

1️⃣ Go to the **Feature Request Slack Channel**.
2️⃣ Submit a request for **Military Status Activation**.
3️⃣ The Storagely Dev Team will enable the feature for your account.

### Coming Soon: Self-Service Activation in Storagely Settings

In an upcoming update, self-storage operators will be able to **activate this feature directly in the Storagely Portal.**

🔹 **How to Enable It (Future Update):**
👉 Navigate to **Settings**
👉 Select **Feature Setup**
👉 Toggle on **Military Status Checkbox**

This improvement will make it **easier than ever** for facilities to stay **legally compliant** with just a few clicks.

## Conclusion: Stay Compliant & Protect Your Business with Storagely

By integrating **the Active Duty Military status field** into the rental process, Storagely ensures self-storage operators remain compliant with **SCRA regulations** while maintaining a **seamless user experience**.

### 🚀 Benefits of Using Storagely’s Military Status Feature:

✔ **Automatic compliance with SCRA regulations**
✔ **Reduces legal risks and potential penalties**
✔ **Streamlines the rental process without unnecessary friction**
✔ **Customizable to match your facility’s policies**

**📢 Want to enable this feature?** Submit a request via the **Feature Request Slack Channel** today! **Self-service activation is coming soon—stay tuned!**