---
title: Phone Mapping Settings
slug: phone-mapping-settings
icon: 📞
docTags: 
createdAt: 2025-03-04T18:37:08.485Z
---

## 1. Introduction

The **Phone Mapping** section in the **Storagely Dashboard** allows facility operators to map phone call tracking data to the correct **marketing source** in Storagely. This ensures that **calls are properly attributed** to their respective advertising channels, helping facility owners analyze marketing performance and customer acquisition.

## 2. Navigating to Phone Mapping Settings

To access the **Phone Mapping** settings:

1. Log in to your **Storagely Dashboard**.
2. In the **left sidebar menu**, click on **Settings**.
3. Select **Marketing Source Setup** → **Phone Mapping**.

   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/V210JEqp6Jx_-yfdaSEfD_screenshot-2025-05-28-at-104702-am.png)

## 3. Understanding the Phone Mapping Interface

### A. Phone Mapping Table

The interface displays a **list of phone call tracking sources** that need to be mapped to the correct Storagely marketing source.

Columns include:

- **Marketing Source** – The phone tracking source (e.g., call tracking from Google Ads, Bing Ads, Directories).
- **Storagely Original Source** – The assigned marketing source in the Storagely system.
- **Actions** – Options to **edit, update, or save mappings.**

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/CqOwxrNYGPlRpn-xP8zBg_image.png)

### B. Mapping Unmatched Sources

Any phone call sources that **do not yet have a match** in Storagely will appear in a **"Non-Mapped Items"** section, requiring manual assignment.

### C. Updating Existing Mappings

For phone sources that were previously mapped, users can:

- **Edit the existing mapping** if updates are needed.
- **Reassign the phone source** to a more accurate marketing category.
- **Save changes** to update mappings for all future calls.

## 4. How to Map Phone Call Sources to Storagely

### Step 1: Review Unmatched Phone Sources

1. Locate any **non-mapped phone tracking sources** in the table.
2. Identify the **corresponding marketing source** in Storagely (e.g., Google Paid Ads, Facebook, Directories).

### Step 2: Assign a Storagely Original Source

1. Click the **dropdown menu** under **Storagely Original Source**.
2. Select the most relevant **marketing source category** (e.g., **Google Paid Ads, Yelp, Facebook Paid Ads**).
3. Click **Save** to apply the mapping.

### Step 3: Save All Mappings

1. Once all sources are assigned, click **“Save All”** to apply changes across the system.
2. Wait for the confirmation message indicating that updates were successful.

### Step 4: Verify Mapping Accuracy

1. Review the **Updated Mappings Table** to ensure all sources are correctly assigned.
2. If needed, make adjustments and re-save.

## 5. Best Practices for Phone Mapping

✅ **Ensure phone sources are mapped to the correct marketing category** for accurate reporting.
✅ **Regularly review phone tracking mappings** to stay updated with new marketing campaigns.
✅ **Work with your Account Manager** to confirm that mappings align with business goals.
✅ **Use consistent naming conventions** to avoid confusion in reports.

## 6. FAQs & Troubleshooting

**Q1: Why are some phone tracking sources not mapped?**
A: Unmatched phone call tracking sources must be manually assigned to a Storagely marketing source.

**Q2: How do I edit a phone source mapping?**
A: Click the **Edit** button next to the mapped source, select a new marketing category, and click **Save**.

**Q3: Can I undo a mapping change?**
A: Yes, by reassigning the source and clicking **Save All** again.

**Q4: How often should I review my Phone Mapping settings?**
A: At least **quarterly** or whenever **new marketing campaigns** are added.

*As always, if you have any questions during this process, our Customer Success Team is here to help. The best way to reach us is by submitting a support ticket.*

**[Submit a Ticket](https://d1s7s.share.hsforms.com/297GkKIsiTSmDgSKUYT9s2g)**