---
title: Form Submission Report
slug: form-submission-report
icon: 📝
docTags: 
createdAt: 2025-02-28T20:58:20.658Z
---

# 1. Introduction

The **Form Submission **Report in the **Contacts **section of the Storagely** Reporting Engine** provides a comprehensive list of customer inquiries and form submissions from your storage facility website. This report enables facility operators to track **customer interactions, manage leads, and follow up with potential renters**.

# 2. Navigating to the Form Submission Report

To access the **Form Submission Report**:

1. Log in to your **Storagely Dashboard**.
2. In the **left sidebar menu**, click on **Reporting Engine**.

   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/owY6CjiFOcdmjN0QFs1a0_reporting-engine.png)
3. Navigate to the **Contacts** section and select **Form Submissions**.

   ::Image[]{src="https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/xmp_SS3dPulhzDupk8CG3_screenshot-2025-05-14-at-75807-am.png" size="32" width="340" height="857" position="center" darkWidth="340" darkHeight="857" showCaption="false"}

# 3. Understanding the Interface

### A. Table Overview

The **Form Submission Report** provides key details for each customer inquiry in a structured table format, including:

- **ID** – Unique identifier for each submission.
- **First Name & Last Name** – Name of the customer who submitted the form.
- **Phone** – Contact number provided by the customer.
- **Email** – Email address submitted with the inquiry.
- **Nearest Location** – Storage facility associated with the customer inquiry.
- **Date** – The date and time the form was submitted.
- **Actions** – A **View** button allowing users to open and review submission details.

### C. Viewing a Submission

Click the **View** button in the **Actions** column to see the full details of a form submission, including **customer message content, any additional details provided, and inquiry type**.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/GkXt0UmWPAi3hKd8zQzXl_screenshot-2025-05-14-at-82414-am.png)

::Image[]{src="https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/fO5-nBJIrEnBnMe-oFfXX_image.png" size="50" width="332" height="554" position="center" darkWidth="332" darkHeight="554" showCaption="false"}

# 4. Sorting and Filtering Data

### A. Sorting Columns

Users can **sort the table in ascending or descending order** by clicking the **up/down arrows** in the column headers. The following columns are sortable:

- **ID**
- **First Name**
- **Last Name**
- **Phone**
- **Email**
- **Nearest Location**
- **Date**

### B. Deleting Form Submissions

Users have the option to **delete individual, multiple, or all submissions** from the report.

1. **Select Individual Submissions**
   - Click the checkbox next to the submission(s) you want to delete.
   - Click the **Delete Selected** button at the top.
2. **Select Multiple Submissions**
   - Click the checkboxes next to multiple submissions.
   - Click **Delete Selected** to remove them in bulk.
3. **Select All Submissions**
   - Click the **Select All** checkbox at the top of the table.
   - /Click **Delete Selected** to remove all visible submissions at once.

:::hint{type="warning"}
**Important:** Deleted submissions **cannot be recovered**, so ensure you are removing only unnecessary data.
:::

# 5. How to Use the Form Submission Report

### Step 1: Review Customer Inquiries

Scan the report for **new submissions**, checking the **date column** for recent entries.

### Step 2: Follow Up with Leads

Click **View** to open a submission and reach out to the customer via **phone or email**.

### Step 3: Sort and Filter Data for Better Management

Use **sorting and filtering options** to organize submissions and prioritize follow-ups.

### Step 4: Export Submission Data

Download the report for **lead tracking, internal records, or CRM integration**.

## 6. Best Practices for Managing Form Submissions

### A. Respond to Inquiries Promptly

- Contact potential renters as soon as possible to increase conversion rates.
- Use the **phone number and email** provided to **follow up within 24 hours**.

### B. Track Follow-Ups

- Maintain a log of **who has been contacted** and their responses.
- Use **CRM tools or spreadsheets** to track progress on leads.

### C. Use Data for Marketing Insights

- Analyze submission trends to determine **peak inquiry periods**.
- Identify which **locations receive the most inquiries** and adjust marketing strategies accordingly.

## 7. FAQs & Troubleshooting

**Q1: Why can’t I see form submissions for a specific facility?**
A: Ensure the **correct location** is selected in the dropdown menu.

**Q2: How can I reset my filters? **
A: Refresh the page or manually adjust the **location and date filters**.

*As always, if you have any questions during this process, our Customer Success Team is here to help. The best way to reach us is by submitting a support ticket.*

**[Submit a Ticket](https://d1s7s.share.hsforms.com/297GkKIsiTSmDgSKUYT9s2g)**