---
title: Feedback Page Settings
slug: feedback-page-settings
icon: 💬
docTags: 
createdAt: 2025-03-03T18:34:26.892Z
---

## 1. Introduction

The **Feedback Page Settings** in the **Standard Web Pages** section of the **Storagely Dashboard** allow facility operators to create and manage a dedicated page where customers can provide feedback. This page helps businesses collect valuable insights, improve customer satisfaction, and enhance their services.

## 2. Navigating to Feedback Page Settings

To access the **Feedback Page Settings**:

1. Log in to your **Storagely Dashboard**.
2. In the **left sidebar menu**, click on **Storage Website**.

   ::Image[]{src="https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/LhnOB1KjQyyj1VthXVHBE_storage-website.png" size="46" width="439" height="828" position="center" darkWidth="439" darkHeight="828" showCaption="false"}
3. Select **Standard Web Pages** → **Feedback Page** from the available options.

   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/ydzauB9a-bnZ8eWkIoiM__screenshot-2025-05-22-at-30921-pm.png)

## 3. Understanding the Feedback Page Settings Interface

The **Feedback Page Settings** provide customization for various elements, including:

### A. Page Type Selection

- **Standard Page** – Uses the default Feedback Page layout and settings.
- **Custom Page** – Enables custom HTML and CSS modifications.

  ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/sH8iPpC6AGT6wnr9DGcPU_screenshot-2025-05-22-at-31001-pm.png)

### B. SEO Settings

- **SEO Title** – Defines the page title appearing in search engine results.
- **Meta Description** – A short description that helps improve search visibility.
- **Page Slug** – The URL path for the Feedback Page (e.g., /pages/tell-us-how-we-did).
- **Canonical URL** – Helps search engines determine the preferred version of the page.
- **No Index Toggle** – Prevents search engines from indexing the page when enabled.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/YMnHpMQNxO0pa3hzcTaNy_image.png)

### C. Hero Section (Top of the Feedback Page)

- **Upload a Hero Image** (JPEG, PNG, WebP up to 1MB).
- **Set Section Background Color** – Choose a color to display behind the hero section.
- **Headline & Description Text** – Customize the introduction to the Feedback Page.
- **Text and Button Color Customization**.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/fpdbYSIeQ7qIb4UBkPj6D_image.png)

### D. Contact Section

- **Customize text, background, and button colors**.
- Enable or disable **contact details (phone, email, address)**.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/lE07fSYxiJyI5RSAQ5bV5_image.png)

### E. Form Submission Settings

- **Set an email address** to receive feedback form submissions.
- All submissions are **automatically sent to the location's email** unless an override email is provided.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/lqSvKnSfosGKEdUraCO58_image.png)

### F. Custom Code Section

- Add **custom HTML and CSS** for advanced design customization.

## 4. How to Customize the Feedback Page

### Step 1: Select Page Type

1. Choose between **Standard Page** or **Custom Page**.
2. If using **Custom Page**, manually configure sections and content.

### Step 2: Optimize SEO Settings

1. Enter an **SEO-friendly title** and **meta description**.
2. Set the **Page Slug** (default is /pages/tell-us-how-we-did).
3. If needed, add a **Canonical URL** to avoid duplicate content issues.
4. Choose whether the page should be **indexed by search engines**.

### Step 3: Customize the Hero Section

1. Upload a **Hero Image** (JPEG, PNG, WebP).
2. Adjust the **Section Background Color**.
3. Set the **Headline and Description** text.
4. Customize the **text and button colors** for better readability.

### Step 4: Configure the Contact Section

1. Enable or disable the **display of contact details (phone, email, address)**.
2. Customize **background, text, and button colors**.

### Step 5: Configure Feedback Form Submission Settings

1. Ensure feedback **submissions go to the correct email address**.
2. By default, **submissions are sent to the location's email**.
3. Enter an **override email** if feedback should be directed elsewhere.

### Step 6: Save and Publish the Page

1. Click **“Preview”** to review changes before publishing.
2. Select **“Save as Draft”** to store changes without publishing.
3. Click **“Publish”** to make the Feedback Page live.

## 5. Best Practices for the Feedback Page

✅ **Use a friendly and inviting tone** to encourage customers to leave feedback.
✅ **Ensure contact details are correct** if displayed on the page.
✅ **Monitor the feedback submission email** to respond to concerns promptly.
✅ **Customize colors for clear readability** and a professional look.
✅ **Only enable indexing in SEO settings if the page is ready for search engine visibility.**

## 6. FAQs & Troubleshooting

**Q1: How do I hide a section from the Feedback Page?**
A: Click the **Hide Element** toggle in the corresponding section settings.

**Q2: Can I change where feedback submissions are sent?**
A: Yes, enter an **override email** in the form submission settings to redirect submissions.

**Q3: What happens if I leave the SEO settings blank?**
A: Default values will be used, but optimizing SEO settings is recommended for better search visibility.

**Q4: How can I reset the Feedback Page to default settings?**
A: Switch to **Standard Page** mode and save the changes.

**Q5: How do I make changes live on the website?**
A: Click **“Publish”** after making updates.

*As always, if you have any questions during this process, our Customer Success Team is here to help. The best way to reach us is by submitting a support ticket.*

**[Submit a Ticket](https://d1s7s.share.hsforms.com/297GkKIsiTSmDgSKUYT9s2g)**