---
title: FAQ Page Settings
slug: faq-page-settings
icon: ❓
docTags: 
createdAt: 2025-03-03T18:19:54.196Z
---

## 1. Introduction

The **FAQ Page Settings** section in the **Standard Web Pages** settings of the **Storagely Dashboard** allows facility operators to manage frequently asked questions (FAQs) on their website. This section enables users to **add, edit, remove, categorize, and customize** FAQ entries to enhance customer experience and provide quick answers to common inquiries.

## 2. Navigating to FAQ Page Settings

To access the **FAQ Page Settings**:

1. Log in to your **Storagely Dashboard**.
2. In the **left sidebar menu**, click on **Storage Website**.

   ::Image[]{src="https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/xKRoXPMtoPoWIFD16fCtW_storage-website.png" size="42" width="439" height="828" position="center" darkWidth="439" darkHeight="828" showCaption="false"}
3. Select **Standard Web Pages** → **FAQ Page** from the available options.

   ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/C6_VI2nFkcbGCBRvuNzt4_screenshot-2025-05-22-at-24931-pm.png)

## 3. Understanding the FAQ Page Settings Interface

The **FAQ Page Settings** allow users to configure various sections, including:

### A. Page Type Selection

- **Standard Page** – Uses the default FAQ Page layout and settings.
- **Custom Page** – Enables custom HTML and CSS modifications for advanced customization.

  ![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/tn3wqK9W5cxh2tcXHancv_screenshot-2025-05-22-at-25031-pm.png)

### B. SEO Settings

- **SEO Title** – Defines the page title appearing in search engine results.
- **Meta Description** – A short description that helps improve search visibility.
- **Page Slug** – The URL path for the FAQ Page (e.g., /faq).
- **Canonical URL** – Helps search engines determine the preferred version of the page.
- **No Index Toggle** – Prevents search engines from indexing the page when enabled.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/JNmJHxJ1yoWVfhiYCg5oF_image.png)

### C. Page Header Section

- **Page Header Title** – Customizable title displayed at the top of the FAQ Page.
- **Header Title Color** – Modify the text color of the header.
- **Header Background Color** – Change the background color of the page header.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/hTIAnraz9rFiKqSCLEZOU_image.png)

### D. Filter Section (Categorization)

- Users can create **FAQ categories (filters)** to organize questions.
- **Existing filters** can be modified or removed.
- Set **Filter Background Color**, **Text Color**, and **Active Filter Color**.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/DS73hbx0ZTjzHHPVUH-JV_image.png)

### E. Q\&A Section (Managing FAQs)

- Add, edit, or remove **FAQ entries**.
- Customize **question and answer text colors**.
- Toggle FAQ visibility for **desktop, mobile, or tablet**.

![](https://api.archbee.com/api/optimize/_fbQ1jk8y-6t-s-DYY8Bo/M3iSyOz-YlQ9zQ3104hzh_image.png)

### F. Custom Code Section

- Add **custom HTML and CSS** for advanced design customization.

## 4. How to Manage FAQ Entries

### Step 1: Adding a New FAQ

1. Click the **"Add New Q/A"** button.
2. Enter the **question** in the input field.
3. Enter the **answer** in the content box.
4. Assign the FAQ to an **existing category (filter)** or create a **new filter**.
5. Click **"Submit"** to save the FAQ.

### Step 2: Editing an Existing FAQ

1. Locate the FAQ in the list.
2. Click the **"Edit"** button next to the question.
3. Modify the **question, answer, or assigned filter**.
4. Click **"Save Changes"** to update the FAQ.

### Step 3: Removing an FAQ

1. Find the FAQ you want to delete.
2. Click the **"Remove"** button next to the question.
3. Confirm the deletion to permanently remove the FAQ.

### Step 4: Managing FAQ Categories (Filters)

1. Click **"Add New Filter"** to create a new FAQ category.
2. Enter the filter name and save it.
3. To remove a filter, click the **"Remove"** button next to it.

### Step 5: Adjusting Visibility & Appearance

1. Customize the **text color** for questions and answers.
2. Toggle **visibility settings** to hide FAQs on **desktop, mobile, or tablet**.
3. Adjust **filter colors** for better readability.

### Step 6: Save and Publish the FAQ Page

1. Click **“Preview”** to review changes before publishing.
2. Select **“Save as Draft”** to store changes without publishing.
3. Click **“Publish”** to make the FAQ page live.

## 5. Best Practices for Managing the FAQ Page

✅ **Organize FAQs into categories** for easy navigation.
✅ **Keep answers concise and informative** to improve readability.
✅ **Use filters strategically** to help customers find relevant questions quickly.
✅ **Regularly update FAQs** to ensure information is current.
✅ **Customize text colors and backgrounds** for a professional look.
✅ **Test the FAQ page on different devices** to check visibility settings.

## 6. FAQs & Troubleshooting

**Q1: How do I hide a section from the FAQ Page?**
A: Click the **Hide Element** toggle in the corresponding section settings.

**Q2: What happens if I leave the SEO settings blank?**
A: Default values will be used, but optimizing SEO settings is recommended for better search visibility.

**Q3: How do I reset the FAQ Page to default settings?**
A: Switch to **Standard Page** mode and save the changes.

**Q4: How do I add a new FAQ category (filter)?**
A: Click **"Add New Filter"**, enter a name, and save it.

**Q5: How do I make FAQ Page changes live?**
A: Click **“Publish”** after making updates.

*As always, if you have any questions during this process, our Customer Success Team is here to help. The best way to reach us is by submitting a support ticket.*

**[Submit a Ticket](https://d1s7s.share.hsforms.com/297GkKIsiTSmDgSKUYT9s2g)**